In 2019 Asendia conducted international retailer surveys and focus groups in Europe and the US to discover what exactly online businesses need to convince overseas shoppers that delivery will be affordable, dependable, and sustainable.
In the following year, Asendia’s global team analyzed our research and devised the e-PAQ range, specifically to meet customer delivery expectations, and help e-retailers grow internationally with confidence.
We embarked on the project:
We launched the e-PAQ range in January 2021, deliberately designed and presented to be modern, professional, memorable, and relevant in all territories. e-PAQ has four tiers, with a range of criteria based on speed, price, format, weight, and features. Together, these services offer convenient, contemporary options – giving our e-retail clients a competitive edge.
Asendia's Customer-Centric e-PAQ Delivery Range has been shortlisted for a Post & Parcel Award in the category Cross Border Growth. The winners of the World Post & Parcel Awards 2022 will be announced on the 11th of May. Visit their website here to find out more.