NEW Episode: Unlocking Global Growth: Strategies for US e-Commerce Retailers in 2025
We wrapped up the first year of our podcast with special guest, Simon Batt, CEO Asendia, available in two parts on December 11 and December 23, 2024. In this podcast, Simon Batt shared valuable insights into the evolving landscape of e-commerce and logistics with our co-hosts John Walsh and Nick Agnetti.
A key highlight in this episode is the growing importance of returns management and sustainability in the retail sector, as companies strive to enhance customer experience while addressing environmental concerns. Simon discussed the necessity for retailers to adapt to new consumer behaviors post-COVID, including the rise of out-of-home delivery options that cater to consumer behavior changes. Simon also emphasized the significance of strategic partnerships and personalized solutions to help retailers expand into global markets, particularly regarding the competitive pressures from international players. As we approach 2025, Simon’s closing remarks encouraged listeners to rethink their strategies and embrace innovation to meet the demands of a rapidly changing and competitive global marketplace.
"Ensuring the post-purchase experience meets customer expectations is crucial. When retailers entrust their products to you, it’s not just about delivering packages—it’s about safeguarding their brand reputation and ensuring a positive customer experience." Simon Batt, CEO Asendia.
Listen to Part 1 of this podcast now and all our podcasts focused on educating the e-commerce shipper and providing a seamless experience for global e-shoppers.
About the Podcast
Outside the Box with Asendia USA - e-Commerce, Logistics and Best e-Shopper Experience
Are you a brand, marketplace or 3PL shipping packages globally?
Launched in January 2024, “Outside the Box” is Asendia USA’s podcast educating US-based businesses on various international shipping topics and how they can expand their global e-commerce footprint. Some topics we have covered:
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