Military 1st

The Challenge

The main reason Military 1st was looking for a new delivery provider for international traffic is they wanted to offer free delivery for consumers. That way they could build a relationship with the consumers by offering a local service that they were familiar with. With Asendia they could do this. They also know that it is at checkout where most customers abandon their purchase, because of high shipping prices, so they needed something that was attractive and sustainable.

The Solution

Their most popular destinations are Germany, France, Italy and Spain and most of the time Asendia delivers parcels within 2-3 days, which means they are continuing to provide a top level services to their consumers.

They also sell a lot of products on international marketplaces including Amazon and eBay. Asendia allows them pay for the duty on orders that are above the threshold up front, something that is a requirement of Amazon. Asendia simplified the process, so they can concentrate on growing our business.