In 2004, Herbalife Italy was faced with a crucial logistical challenge: to find a partner that could manage its entire order processing process and a large warehouse space to ensure the efficient distribution of its products.
Asendia Italy responded promptly to this need, offering a tailor-made logistics solution. The order processing process has been carefully designed to ensure efficiency and precision at every stage.
Receipt of Products: Herbalife products are delivered directly to Asendia's warehouse.
Label preparation: Dedicated staff print the labels and documents necessary for order preparation.
Product control: Each product comes with a QR code engraved on the cap, containing crucial information such as the batch, expiration date, and any revisions to the material. This allows accurate tracking of products and immediate intervention in case of need.
Order Processing & Distribution: Asendia Italy manages the entire order preparation process, ensuring fast and reliable turnaround times. Once ready, the orders are entrusted to the chosen courier for delivery to the end customer.
Asendia Italy has introduced two semi-automated lines dedicated exclusively to the processing of Herbalife orders. A strategic step that has contributed significantly to operational success and customer satisfaction over the years. The implementation of dedicated lines was driven by the need to ensure efficient and precise order management, taking into account the specific needs of the nutritional sector and the wide assortment of products offered.
Below is a summary of the process divided into three macro phases:
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