# Asendia

> Asendia is a global provider of international e-commerce shipping and cross-border delivery. A joint venture between La Poste and Swiss Post, Asendia helps online retailers and brands ship parcels, manage returns, handle customs and fulfil orders across more than 200 destinations. Its e-PAQ range covers economy, tracked and premium delivery options, alongside customs clearance, global returns management and order fulfilment.

Asendia operates through several regional websites that represent the same company, including asendia.com (global), asendia.co.uk (United Kingdom), asendiausa.com (United States) and asendiaoceania.com (Oceania).

## Core delivery solutions

- [International parcel delivery for e-commerce](https://www.asendia.com/international-parcel-delivery-ecommerce): Asendia's e-PAQ range of cross-border delivery services for online retailers.
- [e-PAQ Standard](https://www.asendia.com/e-paq/e-paq-standard): Cost-effective international delivery for lightweight e-commerce parcels.
- [e-PAQ Select](https://www.asendia.com/e-paq/e-paq-select): Fully tracked international delivery that balances speed and value.
- [e-PAQ Plus](https://www.asendia.com/e-paq/e-paq-plus): Premium tracked delivery with faster transit and visibility.
- [e-PAQ Elite](https://www.asendia.com/e-paq/e-paq-elite): Express international delivery for time-sensitive and higher-value shipments.
- [Order fulfilment](https://www.asendia.com/order-fulfilment): Warehousing, inventory management, pick-and-pack and international distribution for online retailers.
- [E-commerce fulfilment guide](https://www.asendia.com/asendia-insights/ecommerce-fulfilment-guide): A practical guide to international e-commerce fulfilment, from inventory and warehousing to pick-and-pack and delivery.
- [Shipping, tracking and customs technology](https://www.asendia.com/parcel-shipping-and-tracking-platforms): Platforms and integrations for managing international shipping and parcel visibility.
- [International parcel tracking](https://www.asendia.com/asendia-insights/what-to-look-for-from-your-international-parcel-tracking): What online retailers should look for in cross-border parcel tracking and delivery visibility.

## Customs, duties and compliance

- [Customs clearance for global retail](https://www.asendia.com/customs-clearance-solutions-for-global-retail): Customs data, duties and taxes, pre-clearance and payment options for cross-border e-commerce.
- [IOSS intermediary support](https://www.asendia.com/resource/ioss-intermediary): Guidance for non-EU retailers selecting and using an IOSS intermediary.
- [IOSS and EU VAT guide](https://www.asendia.com/all-you-need-to-know-about-ioss-and-vat-rules): How IOSS and EU VAT rules affect e-commerce sellers.
- [EU Customs 2026 resource hub](https://www.asendia.com/eu-customs-2026-resource-hub): Current guides, questions and resources about the EU customs changes effective from July 2026.
- [DDP and DDU delivery strategy](https://www.asendia.com/asendia-insights/beyond-ddu-and-ddp-how-to-choose-the-right-eu-delivery-strategy-under-the-new-customs-rules): How retailers can choose who pays duties and taxes and manage the customer experience.
- [USA tariffs and e-commerce shipping](https://www.asendia.com/asendia-insights/destination-usa-how-e-paq-is-helping-international-retailers-navigate-us-tariffs): Guidance for international retailers navigating US tariffs, customs changes and cross-border delivery.

## Returns

- [Global e-commerce returns](https://www.asendia.com/global-returns): End-to-end international returns services for online retailers.

## For smaller businesses

- [International parcel delivery for small businesses](https://www.asendia.com/small-business-international-parcel-delivery-services): Cross-border shipping options for smaller e-commerce sellers.

## Destinations and industries

- [E-commerce delivery to the USA and Canada](https://www.asendia.com/destination/usa-and-canada): International parcel delivery, customs and returns support for retailers selling into North America.
- [International delivery for fashion e-commerce](https://www.asendia.com/industry/fashion-apparel-sportswear-accessories): Cross-border delivery and returns solutions for fashion, apparel, sportswear and accessories retailers.

## About Asendia

- [About Asendia](https://www.asendia.com/about-asendia): Asendia's ownership, global network and role in cross-border e-commerce.
- [Environmental, social and governance commitments](https://www.asendia.com/esg): Asendia's sustainability and ESG programme.
- [Technology](https://www.asendia.com/tech-that-delivers): The technology behind Asendia's logistics services.
- [Premium Partners](https://www.asendia.com/premium-partners): Asendia's delivery and technology partner network.

## Insights and contact

- [Asendia Insights](https://www.asendia.com/asendia-insights): Research, reports and expert articles on cross-border e-commerce, returns, customs and market trends.
- [Frequently asked questions](https://www.asendia.com/contact/faq): Answers to common questions about Asendia's services.
- [Contact Asendia](https://www.asendia.com/contact): Contact the global or regional Asendia teams.
- [Request a parcel quote](https://www.asendia.com/contact/parcelquotes): Enquiries about international parcel delivery.