Service Updates

Coronavirus update: We are open for business. Despite best efforts some services may be disrupted.  

Asendia is operational and open for business in all our subsidiaries, but are unable to deliver to some destinations where in-country postal and parcel networks have been shut down temporarily or transport routes to the country are not currently available. There are also unavoidable restrictions, delays and surcharges when delivering to several destinations.

Asendia continues to find alternative solutions and to mitigate cost increases where possible, but it is becoming more of a challenge as the situation develops worldwide. We are committed to keeping customers up to date on a daily basis through our Service Updates, and Account Managers are in continuous dialogue with customers that are impacted.

Thank you in advance for your understanding and patience during this uncertain time. If you have any questions, please contact your Account Manager.

Latest Updates

20 January, 2025

nited States of America  -  Update on disruption due to hurricanes

Further to EmIS 156/2024 and 169/2024, the designated operator of the United States of America, the United States Postal Service (USPS), would like to…

20 January, 2025

United States of America  -  Force majeure situations

The designated operator of the United States of America, the United States Postal Service (USPS), asks us to inform other Union member countries and their…

14 January, 2025

Georgia - Back to normal

Further to EmIS messages 212/2024, the designated operator of Georgia, Georgian Post, wishes to inform Union member countries and their designated…
14 January, 2025

Italy - Update following hacking attack

Further to EmIS 211/2024, 213/2024 and 221/2024, the designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their…
10 January, 2025

Spain - Back to normal

Further to EmIS messages 181/2024, 195/2024 and 206/2024, the designated operator of Spain, Correos y Telégrafos, wishes to inform Union member countries…
10 January, 2025

Belgium - National Strike

The designated operator of Belgium, bpost, asks us to inform other Union member countries and their designated operators that the major Belgian unions…
23 December, 2024

Vanuatu - Postal and financial services disruption following earthquake

The designated operator of Vanuatu, Vanuatu Post Limited, would like to inform other Union member countries and their designated operators that a…
20 December, 2024

Thailand - Resumption of postal operations following flooding

Further to EmIS 217/2024 concerning the flooding situation in the southern part of Thailand, the designated operator of Thailand, Thailand Post, would…
20 December, 2024

Italy - Update following hacking attack

The designated operator of Italy, Poste Italiane, wishes to update other Union member countries and their designated operators following EmIS 211/2024 and…
19 December, 2024

France  -  Cyclone Chido

The designated operator of France, La Poste, wishes to inform Union member countries and their designated operators that infrastructure in Mayotte…

19 December, 2024

Thailand  -  Flooding

The designated operator of Thailand, Thailand Post, would like to inform Union member countries and their designated operators that heavy rain in the…

19 December, 2024

Ireland - Update following Storm Darragh

Further to EmIS 214/2024, the designated operator of Ireland, An Post, wishes to inform other Union member countries and their designated operators that…
17 December, 2024

Thailand - Back to normal

Further to EmIS 204/2024, the designated operator of Thailand, Thailand Post, would like to inform Union member countries and their designated operators…
12 December, 2024

Ireland  -  Storm Darragh

The designated operator of Ireland, An Post, wishes to inform other Union member countries and their designated operators that Storm Darragh has…
5 December, 2024

Italy - Back to normal

Further to EmIS 200/2024, the designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators…
3 December, 2024

Malaysia - Flooding

The designated operator of Malaysia, Pos Malaysia, wishes to inform other Union member countries and their designated operators that the country is…

3 December, 2024

Belarus - Back to normal

Further to EmIS 183/2024, the designated operator of Belarus, Belpochta, wishes to inform other Union member countries and their designated operators that…
3 December, 2024

Saint Vincent and the Grenadines - Back to normal

Further to EmIS No. 106/2024 and 112/2024, the designated operator of Saint Vincent and the Grenadines, Saint Vincent and the Grenadines Postal…
29 November, 2024

Spain  -  Update following torrential rains  

Further to EmIS messages 181/2024 and 195/2024, the designated operator of Spain, Correos y Telégrafos, wishes to provide other Union member countries and…

29 November, 2024

Thailand - Floods

The designated operator of Thailand, Thailand Post, would like to inform other Union member countries and their designated operators that continuing heavy…

29 November, 2024

Grenada - Update on postal operations

Further to EmIS 107/2024, the designated operator of Grenada, Grenada Postal Corporation, wishes to inform other Union member countries and their…
29 November, 2024

Poland - Back to normal

Further to EmIS 174/2024, the designated operator of Poland, Poczta Polska, wishes to inform other Union member countries and their designated operators…
29 November, 2024

Italy - Back to normal

The designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators that all postal operations…
28 November, 2024

Italy  -  Strike  

The designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators that a number of major…
28 November, 2024

Canada - Update on strike

Further to EmIS 192/2024 and 199/2024, the designated operator of Canada, Canada Post, kindly asks other Union member countries and their designated…
19 November, 2024

Spain - Update following torrential rains

Further to EmIS No. 181/2024, the designated operator of Spain, Correos y Telégrafos, wishes to provide other Union member countries and their designated…
19 November, 2024

Hong Kong, China - Back to normal

Further to EmIS 190/2024, Hongkong Post, a designated operator of China (specifically for the special administrative region of Hong Kong), wishes to…
15 November, 2024

Canada - Strike activity

The designated operator of Canada, Canada Post, asks us to inform other Union member countries and their designated operators that the Canadian Union of…
14 November, 2024

Hong Kong, China - Tropical cyclone

Hongkong Post, a designated operator of China (specifically for the special administrative region of Hong Kong), wishes to inform Union member countries…
14 November, 2024

Italy - Adverse weather conditions

Poste Italiane, wishes to inform other Union member countries and their designated operators that Sicily experienced adverse weather conditions on 12 and…