Service Updates

Coronavirus update: We are open for business. Despite best efforts some services may be disrupted.  

Asendia is operational and open for business in all our subsidiaries, but are unable to deliver to some destinations where in-country postal and parcel networks have been shut down temporarily or transport routes to the country are not currently available. There are also unavoidable restrictions, delays and surcharges when delivering to several destinations.

Asendia continues to find alternative solutions and to mitigate cost increases where possible, but it is becoming more of a challenge as the situation develops worldwide. We are committed to keeping customers up to date on a daily basis through our Service Updates, and Account Managers are in continuous dialogue with customers that are impacted.

Thank you in advance for your understanding and patience during this uncertain time. If you have any questions, please contact your Account Manager.

Latest Updates

15 November, 2024

Canada - Strike activity

The designated operator of Canada, Canada Post, asks us to inform other Union member countries and their designated operators that the Canadian Union of…
7 November, 2024

Jamaica - Tropical Storm 18

The designated operator of Jamaica, Jamaica Post, wishes to inform other Union member countries and their designated operators that it has suspended all…
7 November, 2024

Cayman Islands - Update on Tropical Storm 18

The designated operator of the Cayman Islands, Cayman Islands Postal Service, asks us to inform other Union member countries and their designated…
31 October, 2024

Spain - Torrential rains

The designated operator of Spain, Correos y Telégrafos, wishes to inform other Union member countries and their designated operators that there was…

31 October, 2024

United States of America  -  Update following hurricanes

Further to EmIS messages EmIS 156/2024 and169/2024, the designated operator of the United States of America, the United States Postal Service (USPS),…

31 October, 2024

Georgia - Back to normal

Further to EmIS 90/2024, the designated operator of Georgia, Georgian Post, wishes to inform other Union member countries and their designated operators…
25 October, 2024

Italy – Adverse weather conditions

Poste Italiane, wishes to inform other Union member countries and their designated operators that, owing to adverse weather conditions affecting the…

25 October, 2024

Poland – Update on situation

Poczta Polska, wishes to inform other Union member countries and their designated operators that the flood threat in south-western Poland has now passed,…
25 October, 2024

Iraq – Back to normal

Iraq Post and Savings Company, would like to inform other Union member countries and their designated operators that air traffic has resumed via the…

18 October, 2024

Italy – Strike

Poste Italiane, wishes to inform other Union member countries and their designated operators that a 24-hour national strike called by several unions,…
18 October, 2024

Thailand – Back to normal (Floods)

Thailand Post, would like to inform other Union member countries and their designated operators that postal operations in postcode area 57130 are now back…
11 October, 2024

Bosnia and Herzegovina – Flooding

JP BH Pošta Sarajevo, wishes to inform other Union member countries and their designated operators that heavy rainfall has led to floods in parts of…

11 October, 2024

New Caledonia – Update on the situation

The Office of Posts and Telecommunications (OPT-NC), France's designated operator for New Caledonia, wishes to provide other Union member countries and…

11 October, 2024

United States of America – Hurricane

The United States Postal Service (USPS), would like to notify all Union member countries and their designated operators that USPS is declaring a force…

5 October, 2024

Czechia – Back to normal (flooding)

​Česká pošta, would like to inform all Union member countries and their designated operators that, following the heavy rains and flooding, all postal 
5 October, 2024

Finland – Back to normal (strike)

Posti Jakelu Ltd, wishes to inform other Union member countries and their designated operators that the strikes in February ended quickly and had very…
5 October, 2024

Lebanon – Postal services affected by state of war

LibanPost, wishes to update other Union member countries and their designated operators on the current situation in Lebanon and the impact on postal…

3 October, 2024

Poland – Update on postal operations following floods

Poczta Polska, wishes to inform other Union member countries and their designated operators that the heavy rainfall and resulting local flash floods…

30 September, 2024

Italy – Flooding

Poste Italiane, wishes to inform other Union member countries and their designated operators that, following flooding in the Emilia Romagna and Marche…

23 September, 2024

Viet Nam – Back to normal

VNPost, would like to inform all Union member countries and their designated operators that, following the passage of tropical cyclone Yagi and the…

23 September, 2024

Poland – Update on postal operations following floods

Poczta Polska, wishes to inform other Union member countries and their designated operators that the heavy rainfall and resulting local flash floods…

20 September, 2024

Italy – Strike

Poste Italiane, wishes to inform other Union member countries and their designated operators that a 24-hour strike has been called by several Italian…

20 September, 2024

Thailand – Update on postal operations following floods

Thailand Post, would like to notify other Union member countries and their designated operators that all postal operations continue to be affected by the…

20 September, 2024

Ireland – Interruption to EDI transmission

An Post, wishes to inform other Union member countries and their designated operators that the provision and transmission of certain electronic data…

20 September, 2024

Austria – Flooding

Österreichische Post, wishes to inform other Union member countries and their designated operators that severe weather conditions and heavy rainfalls have…

16 September, 2024

Viet Nam – Severe flooding

VNPost, would like to inform other Union member countries and their designated operators that, owing to the recent passage of Typhoon Yagi, several…

16 September, 2024

Hong Kong, China – Back to normal

Hongkong Post, a designated operator of China (specifically for the special administrative region of Hong Kong), asks us to inform Union member countries…

16 September, 2024

Thailand – Update on postal operations following floods

Thailand Post, would like to notify other Union member countries and their designated operators that all postal operations have resumed as normal in…

16 September, 2024

Lao People’s Dem. Rep. – Severe flooding

Lao Post Company Limited, would like to inform other Union member countries and their designated operators that, owing to the passage of super typhoon…

2 September, 2024

Thailand – Update on postal operations following floods

Thailand Post, would like to inform other Union member countries and their designated operators that, following the floods in the northern and eastern…