Service Updates

Coronavirus update: We are open for business. Despite best efforts some services may be disrupted.  

Asendia is operational and open for business in all our subsidiaries, but are unable to deliver to some destinations where in-country postal and parcel networks have been shut down temporarily or transport routes to the country are not currently available. There are also unavoidable restrictions, delays and surcharges when delivering to several destinations.

Asendia continues to find alternative solutions and to mitigate cost increases where possible, but it is becoming more of a challenge as the situation develops worldwide. We are committed to keeping customers up to date on a daily basis through our Service Updates, and Account Managers are in continuous dialogue with customers that are impacted.

Thank you in advance for your understanding and patience during this uncertain time. If you have any questions, please contact your Account Manager.

Latest Updates

16 July, 2024

Italy – Back to normal (volcanis eruption of ETNA)

The designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators that normal operations have…
15 July, 2024

Barbados – Back to normal (hurricane)

The designated operator of Barbados, Barbados Postal Service, would like to inform other Union member countries and their designated operators that all…
11 July, 2024

New Caledonia – Update on postal services

Further to EmIS messages 075/2024 and 089/2024, the Office of Posts and Telecommunications (OPT-NC), France's designated operator for New Caledonia,…

11 July, 2024

Viet Nam – Update on IT issues

Further to EmIS 081/2024, the designated operator of Viet Nam, VNPost, would like to inform other Union member countries and their designated operators…

11 July, 2024

Grenada – Hurricane

The designated operator of Grenada, Grenada Postal Corporation, wishes to inform other Union member countries and their designated operators that,…

11 July, 2024

Italy – Disruption to postal services in Valle d’Aosta

The designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators that adverse weather…

11 July, 2024

Saint Vincent and the Grenadines – Hurricane

The designated operator of Saint Vincent and the Grenadines, SVG Post, asks us to inform other Union member countries and their designated operators that…

11 July, 2024

Jamaica – Update on hurricane

Further to EmIS No. 103/2024, the designated operator of Jamaica, Jamaica Post, wishes to inform other Union member countries and their designated…

11 July, 2024

Cayman Islands – Resumption of postal services

The designated operator of the Cayman Islands, Cayman Islands Postal Service, asks us to inform other Union member countries and their designated…

8 July, 2024

New Caledonia – Update on postal services

Further to EmIS messages 075/2024 and 089/2024, the Office of Posts and Telecommunications (OPT-NC), France's designated operator for New Caledonia,…
5 July, 2024

Jamaica – Update on hurricane

Further to EmIS No. 103/2024, the designated operator of Jamaica, Jamaica Post, wishes to inform other Union member countries and their designated…

3 July, 2024

Italy – Disruption to postal services in Valle d’Aosta

The designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators that adverse weather…
3 July, 2024

Saint Vincent and the Grenadines – Hurricane

​The designated operator of Saint Vincent and the Grenadines, SVG Post, asks us to inform other Union member countries and their designated operators that…

3 July, 2024

Grenada – Hurricane

The designated operator of Grenada, Grenada Postal Corporation, wishes to inform other Union member countries and their designated operators that,…

2 July, 2024

Trinidad and Tobago – Hurricane

TTPost would like to inform other Union member countries and their designated operators that Trinidad and Tobago was impacted by Hurricane Beryl.…

6 June, 2024

Mongolia – OE/IMPC relocation to new airmail centre

Mongol Post, wishes to inform other Union member countries and their designated operators that it is relocating its office of exchange and international…

21 May, 2024

New Caledonia – Suspension of postal services

The Office of Posts and Telecommunications (OPT-NC), France's designated operator for New Caledonia, wishes to inform other Union member countries and…
21 May, 2024

Italy – Overnight closure of Catania International Airport

Poste Italiane, wishes to inform other Union member countries and their designated operators that Catania International Airport will be closed overnight…
8 May, 2024

Brazil – Severe weather

Empresa Brasileira de Correios e Telégrafos (Correios), wishes to inform other Union member countries and their designated operators that two weeks of…

30 April, 2024

Greece – Strike

Hellenic Post would like to inform other Union member countries and their designated operators that the Confederation of Greek Workers and the Association…

29 April, 2024

Senegal – Issues with EDI message transmission

Société Nationale La Poste (SN La Poste), wishes to inform other Union member countries and their designated operators that, as a result of technical…

29 April, 2024

United Arab Emirates – Back to normal (severe weather conditions)

Emirates Post Group, wishes to inform other Union member countries and their designated operators that the disruption to postal services caused by severe…
29 April, 2024

Mauritius – Back to normal (torrential rainfall)

Mauritius Post, wishes to inform other Union member countries and their designated operators that the disruption caused by torrential rainfall in the…
25 April, 2024

Belgium – Strikes Update

bpost, wishes to provide other Union member countries and their designated operators with an update on the strike called by the major unions that…

25 April, 2024

United Arab Emirates – Severe weather conditions

Emirates Post Group, wishes to inform other Union member countries and their designated operators that severe weather conditions have been affecting…

25 April, 2024

Mauritius – Heavy rainfall

Mauritius Post, wishes to inform other Union member countries and their designated operators that the National Crisis Committee has asked public- and…

25 April, 2024

Belgium – Strikes Update

bpost, wishes to provide other Union member countries and their designated operators with an update on the strike called by the major unions that…
22 April, 2024

Belgium – Strike

bpost, wishes to inform other Union member countries and their designated operators that the major unions within bpost have called a strike, commencing at…

17 April, 2024

Kazakhstan – Flooding

KazPost, wishes to inform other Union member countries and their designated operators that severe weather conditions are causing floods in the regions of…

17 April, 2024

Greece – Strike

Hellenic Post, wishes to inform other Union member countries and their designated operators that the Confederation of Greek Workers has announced a…