Italy - Update following hacking attack

20 December, 2024

Update

The designated operator of Italy, Poste Italiane, wishes to update other Union member countries and their designated operators following EmIS 211/2024 and EmIS 213/2024 by communicating that BCUBE (Poste Italiane’s airmail unit (AMU) service provider) is currently thoroughly testing its IT systems and all the associated processes before opening the systems to external networks. The aim is to ensure that the new IT environment is up to speed and able to meet all necessary requirements. At present, however, processes are still slowed down owing to the implementation of additional steps in the IT security routine. Hopefully, they should speed up over the next few days.     If everything proceeds as planned, EDI transmission should also resume soon, possibly by the end of this week. This implies that some of the logistic events that are not currently being transmitted will also be resumed. In particular, the transmission of PRECON and CARDIT messages will be restored.   With reference to RESCON messages, Poste Italiane set up a back-up process last week involving the generation and transmission of these EDI messages by physical scanning at its offices of exchange (OEs). Once the EDI transmission from the AMU systems is working again, the standard RESCON process will be resumed.   Finally, to help clear the inevitable backlog that has built up at its Malpensa (MXP) AMU, Poste Italiane kindly requests designated operators to use flights landing at Milano Linate Airport (LIN) whenever possible, or air-by-road connections to its Linate (LIN) AMU from any other European airports. Designated operators willing to do so are kindly requested to inform Poste Italiane by sending an e-mail to the following three addresses: TRASPORTI_INTERNAZIONALI@posteitaliane.it; cinzia.matteo@posteitaliane.it; and anna.lanfranco@posteitaliane.it.     Poste Italiane will provide further updates via EmIS once the situation has stabilized, and thanks all Union member countries and their designated operators for their understanding.